Yes, we offer our software licenses in the following languages: English, French, and Spanish.

We integrate to most major ERP systems. Some of those systems include: AMSI, CGC, CMiC, COINS, Dexter & Chaney, Explorer, JD Edwards, Microsoft Dynamics, Oracle, Penta, SAGE, SAP, Viewpoint, IFS, and more. Don’t see your ERP/accounting system in this list? Not a problem! We are constantly growing the list of partners and vendors that we work with in order to provide the best integration experience for our clients.

We serve a wide variety of industries working in any environment. Some of those industries include: Construction, Power, Environmental, Heavy Highway, Industrial, Mining, Oil & Gas, Rail, and Landscaping.

• ALMobile Support offers a distinct ticket priority system, allowing clients to specify the urgency of each ticket and their preferred response time. Our ALMobile Support Portal provides access to up-to-date support information, educational videos, and essential contacts, streamlining the support process. Additionally, clients can easily find published materials on Austin Lane’s products and support.
• We maintain regular communication with our client base through the semi-annual virtual meeting, the Huddle. This two-hour Zoom session provides insights into the semi-annual software update, latest enhancements, and ongoing events.
• Every two years, we host the ALMobile Users Conference, a complimentary two-day training event exclusively for our clients. This conference offers an invaluable opportunity to explore new features through sessions led by Austin Lane team members, with contributions from client speakers.
• Monthly ALMobile Lunch and Learn sessions, facilitated by Account Representatives, aim to educate users on our products.
• Finally, Micro Learning Videos are available to offer insights into unique features tailored for power users.

• Priority 1 (Responds within 1 hour): This level addresses failures of the product during operation that significantly impede functionality, rendering the software unusable without a viable workaround.
• Priority 2 (Responds within 2 hours): This priority covers failures that impact critical functionality but offer an acceptable workaround.
• Priority 3 (Scheduled time): This priority is reserved for requests related to software customization, version upgrades, server migration, and similar tasks.

Having been in business since 1999, we have many established partnerships. Some of those partnerships include Apple, Android, Microsoft, Verizon, AT&T and Sprint; along with multiple ERPs.

Austin Lane caters to organizations of varying sizes by providing an enterprise solution. This solution enables us to extend ALMobile to organizations with approximately 200 remote field personnel or to those with thousands of employees. ALMobile is designed to be accessible to all users, from field employees to home office administrators, and seamlessly integrates with industry-specific ERPs. With a single installation of ALMobile, you can efficiently manage data across the entire organization. This allows for easy filtering of jobs, equipment, and employees by specific business units or office locations.

Absolutely! The ALMobile Cloud model operates on a Software-as-a-Service (SaaS) subscription basis, where you pay a monthly fee for the software. This subscription is offered under a 36-month agreement.

Since our establishment in 1999, our mission has remained consistent: to empower the construction industry and our clients by delivering top-tier support and pioneering features and functionalities in our software. We view our clients as partners, shaping the development and design of our applications through their valuable feedback. With two decades of experience, we take pride in our ability to anticipate and address the evolving needs of companies in the construction industry. Recognizing the challenges organizations face without automated data collection, we are committed to simplifying our clients’ lives by optimizing their business processes and resolving daily obstacles.

We want our clients to be successful with the ALMobile software, and having a quick conversation to ensure both parties are on the same page is the best way to do that.

Although timelines may vary based on individual company needs, the typical duration between the initial ALMobile Kickoff Meeting and the ‘Go Live’ date is approximately twenty business days. We adapt our pace to align with your organization’s requirements. Comprehensive information regarding the implementation process, including details and logistics, is provided in our ALMobile Implementation Guide, furnished to all clients during the initial Kickoff Meeting.

We recognize the complexity of payroll, which is why we appreciate your inquiry. Austin Lane possesses extensive expertise in payroll and costing, and ALMobile consolidates time records into a unified and precise source. This eradicates all manual tasks associated with collecting, adjusting, and approving time records for payroll processing. ALMobile is an enterprise solution tailored to address the diverse requirements of multi-company, multi-national, multi-union, multi-pay periods, and multi-device support. As a result, the Austin Lane team contributes to enhancing business processes and facilitating transformation within your organization.