Job Opportunities

Exempt Position - Denton


Job Title: Application Consultant

Job Summary

In the fast-paced world of Austin Lane Technologies, you will collaborate with highly skilled software professionals and face new and exciting challenges daily. We are passionate about our work and are inspired by the impact our simple and powerful software has on our clients and their business. By joining the Austin Lane team, you will be provided with a world of opportunities. If you are looking for a dynamic organization in which you can broaden your skills, expand your knowledge, develop partnerships, and make a positive impact, then Austin Lane is the right choice for your career. At Austin Lane, we pride ourselves in employing hard-working individuals who have superior communication skills with both technical and nontechnical personnel.

Job Description

The individual will perform software deployment and customer service for a high volume professional environment. Responsibilities include support and training of software products as well as quality assurance and professional services. This position will require travel to customer locations throughout North America, typically two to three days in duration. This individual will be trained to be an expert in the use of Austin Lane’s mobile technology for the construction industry to automate various business processes and achieve new levels of efficiency, timeliness and accuracy.

Responsibilities and Duties

Key tasks will include business process analysis, system design, software implementation, system integration, training and post implementation measurement. The tasks include the ability to conduct and manage the deployment of mobile software solutions primarily for the construction industry. Successful candidate will be vibrant, highly motivated, possess a strong work ethic, and be well versed with the construction industry and related business processes. Additional key components of the position include:

  • Customer interaction concerning deployment of software
  • Performs logic verification, release testing and beta support for assigned projects
  • Ability to support and interact with customer base on software concerns or issues
  • Research problems discovered during software deployments and document defect behavior
  • Ability to prepare technical step-by-step documentation
  • Ability to work on multiple assigned projects
  • Participates in development meetings
  • Drives process improvement
  • All other duties and responsibilities as assigned

Qualifications and Skills:

  • Bachelor's degree in accounting or construction engineering or other relevant combination of training and education
  • 3+ years’ experience with construction industry required
  • Ability to train others how to use technology in the construction industry
  • Skill to accurately work with and analyze a high volume of data under limited supervision
  • Experience with Microsoft Excel, PowerPoint and Word required
  • Knowledge in construction job cost accounting and payroll processes
  • Aware of business issues as they impact overall project plans
  • Uphold existing quality assurance standards and processes
  • Identify defects within software against standards

Recommended Skills:

  • Customer Retention
  • Planning & Execution
  • Presentation & Communications
  • Problem Identification & Resolution
  • Results Oriented
  • Training & Development

Position Success Factors:

Customer Focus; Planning & Executing; Problem Identification & Resolution; Presentation & Communication; Ambition; Creativity; Optimism; Results Ownership; Teamwork; Attendance & Dependability and Cultural Sensitivity.

Travel:

Estimated 40% travel in North America.